Accessing the Update Center
The first step is to access the update center by clicking here.
Navigate to the 'Help' or 'Support' Section
Once you're logged into the course platform, navigate to the 'Help' or 'Support' section. This section is specifically designed to address any queries or issues you may have while using our platform.
Look for the 'Submit Requests' or 'Report Issues' Option
Once in the 'Help' or 'Support' section, look for the 'Submit Requests' or 'Report Issues' option. This option allows you to specify whether you want to request a new feature or course, report a bug, or seek assistance for any other issue.
Click on the Relevant Link for Feature or Course Requests
Once you've found the 'Submit Requests' or 'Report Issues' option, click on the relevant link for feature or course requests. This will direct you to a form where you can provide detailed information about the request or bug.
Fill Out the Request Form with Required Details
When you're on the request form page, make sure you fill out all the required details. This may include your name, email, course name, feature description, etc. Providing accurate and complete information will help us better understand your request or bug.
Include a Clear and Concise Description of the Request or Bug
One of the crucial steps is to include a clear and concise description of your request or bug. Be as specific as possible and try to provide any relevant examples or screenshots that can assist in understanding the issue or idea. The more information you provide, the easier it will be for our team to address it effectively.
Submit the Form
Once you've filled out the form and double-checked all the information, hit the submit button. Your request or bug report will be successfully submitted to our support team.
Wait for a Confirmation or Ticket Number
After submitting the form, you will receive a confirmation message indicating that your request or bug report has been received. In some cases, you may also be assigned a unique ticket number for reference. Keep this information handy for future communication regarding your request or bug.
Check the Course Roadmap Section
While waiting for updates on your request or bug report, take some time to explore the course roadmap section. The course roadmap provides an overview of upcoming features, improvements, and enhancements that are being planned for the platform.
Look for Updates or Upcoming Features in the Roadmap
In the course roadmap section, keep an eye out for updates or upcoming features. This will give you an idea of what to expect in the future and may even address some of the features or improvements you have requested. It's a great way to stay informed about the platform's development.